In some cities in the Phoenix area, the bus system is tolerable. In Tempe, they have many buses that run every 15 minutes, including the wandering ‘Orbit’ shuttles. And by ‘wandering’, I mean that the routes look a bit random, on a street map. They don’t go down any one street, but go down different side streets. But, hey, they’re free! This is good.
Anyway!
On most routes, the buses turn around by going around a block and then coming back. On Thursday, I was sitting at the bus stop on a corner, waiting for the (somewhat late) bus which was running a bit late. It’s near the end of the line, but the bus is supposed to come from down the street. I look up and there’s the bus, turning the corner instead. It missed the correct turn, oops!
So on Tuesday, I get off the connecting bus and I’m sitting there at the same corner. Waiting, waiting… this bus is supposed to come every 30 minutes (boo!), about 15 minutes after I get off the connecting bus. After I’ve been waiting there for a good 30 minutes, I finally decide to call the bus company. I get the runaround on their automated system and finally end up connecting to an operator. I’m put on hold for a bit, only to be told that ‘the bus went by 15 minutes ago’. Uhm, no. It did not. I was there. The bus that I wanted was, supposedly, about 5 miles away. Er? Where’d the bus go? The operator claimed that the bus didn’t take any wrong turns, but I KNOW the bus absolutely, positively did not go by me or I would have seen it.
And they wonder why more people don’t take the bus around here. Waiting almost an hour, in 110 degree heat for a bus that was supposed to have come a half hour ago is not fun.